List of Forum Problems


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Posted 12/7/2004 10:32 PM


Supreme Being

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Group: Forum Members
Last Login: 5/5/2008 12:25 AM
Posts: 535, Visits: 61

Hi Matt,

In the thread titled "Warning: Save Some Frustration !!" you invited us to post about problems we are having with the forum. Here is my list:

  1. The forum is too slow. Seriously, it takes way too long to load each page and to go from page to page. And when you post a message, it takes even longer to get to the point where you can start typing. Loading all of those friggin' smilies every time - as cute as they are - seems to be a part of the problem. Anyway, the slowness is stopping me from posting more than just a few messages every few days because it is excruciating. I have a fast DSL connection so I know it is not me. Can you do anything about this?
  2. The session time out is too short. Lots of other folk have complained about this already. If I think I've taken too long I cut it to the clipboard first just to be sure, which is a bit backward.
  3. Quotes cannot be edited. I mentioned this once before. The quote feature is totally locked so we cannot selectively quote for clarity (or for fun!). And if the post you are quoting is more than a few lines long, it is truncated and can therefore become totally useless.

I'm sure there are more but these are the big ones for me at present. I'm not being critical here - I'm glad you re-opened the board for us and there are lots of great features. If we could get these ones fixed it would be even better.

Thanks!



Post #2666
Posted 12/8/2004 6:32 AM


Supreme Being

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Group: Forum Members
Last Login: Today @ 3:00 PM
Posts: 428, Visits: 3,185

I appreciate the work matts put in on this, and that evans have tried to make an improvement here.

I understand this software is made in Britain. If so, i apologize for what we've bestowed on the good evans forumites. its a POS. It screwed up the DCI's forum too.

I tried the Fix that was posted, too no avail, 

I'd dump this POS softeware get a FULL refund and get some software that doesnt actually cause people who want to Log on any problems. NO OTHER forum i have EVER been too has given ME as much of a haemaroidal disdain for posting. I'd better Post this now....before I CANT!    OOP' Timed OUT! 




 Nothing fancy here.

Post #2687
Posted 12/8/2004 6:35 AM


Supreme Being

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Group: Forum Members
Last Login: Today @ 3:00 PM
Posts: 428, Visits: 3,185

As Farkunell says......you cant edit the friggin QUOTE!

The smilies are nice though...




 Nothing fancy here.

Post #2688
Posted 12/8/2004 6:37 AM


Supreme Being

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Group: Forum Members
Last Login: Today @ 3:00 PM
Posts: 428, Visits: 3,185
HA! it edited the Quote with NO HELP from myself..... I Give up!


 Nothing fancy here.

Post #2689
Posted 12/12/2004 8:33 AM


Supreme Being

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Group: Forum Members
Last Login: 6/6/2005 3:50 PM
Posts: 86, Visits: 1

It is indeed British software, and it's technically very good. But... waaay too slow (which might be down to the server that it's hosted on rather than the software), and too many features that are just poorly implemented - session timeouts, recent topics not working etc.

As for a full refund, the software only costs $119 - it would cost more just to phone 'em up and ask for it

Post #3076
Posted 12/14/2004 9:35 AM


Supreme Being

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Group: Administrators
Last Login: 2/5/2008 8:24 AM
Posts: 321, Visits: 505

As mentioned, I'm trying to address as many issues at once with our web team.  To address the specific issues mentioned here:

Too slow: I haven't heard this from anyone!  If anything it appears much faster than the old Evans board.  If there are others having this same problem and have cable/DSL modem, please advise.

Session timing out: Last week I had this adjusted to 60 minutes.  It was only set at 20, and I too had a couple frustrating experiences!  I'm sure 60 minutes resolves this issue.

Quotes: Haven't gotten anywhere with this yet, but will see what can be done as quickly as possible.

My priority was getting a place up here for you guys!  Perhaps we should have waited a while to work out these kinks before going live, but I think there may a bit of exaggeration as to how horrible this software is.  Yes, the timing out issue was horribly annoying, but that should be OK now.  The others are additional features that will be corrected one by one, but I'm trying to prioritize from the most horribly annoying to the least.  

Next on the list is the damn double-space default!

Rest assured that we're working on this!  Please try to hang in there...

Thanks. 

Post #3210
Posted 12/14/2004 9:20 PM


Supreme Being

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Group: Forum Members
Last Login: 5/5/2008 12:25 AM
Posts: 535, Visits: 61

Hi Matt,

Thanks for your response. Getting the new forums up as a priority before resolving individual software issues was definitely the best decision - again, many thanks for providing this place. I really appreciate it.

As mentioned, I haven't posted these problems as criticisms of Evans - they are simply problems I'm experiencing that I hope you might be able to resolve to make this an even better place for everyone.

The speed issue is my biggest concern. I just timed how long it took from when I clicked on the "Quote" button to when the page finished loading and the cursor was displayed, enabling me to begin typing. It was 26 seconds. It is definitely slower than the old forum, at least for me. Perhaps it is faster for you because the server is in-house?

This limits the amount of time I can read and respond to messages, and is quite frustrating. I would be interested to hear if this is the case for others.

Regards,

Peter.



Post #3280
Posted 12/15/2004 1:20 AM


Supreme Being

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Last Login: 8/22/2005 4:34 PM
Posts: 1,374, Visits: 1

"Too slow: I haven't heard this from anyone!  If anything it appears much faster than the old Evans board.  If there are others having this same problem and have cable/DSL modem, please advise."  ~  Matt

Yes, too slow.  I use a cable modem, and the Evans site is the slowest loading site I frequent.  Perhaps it's your hub, or ISP, or maybe your server is too flogged with hits?




 Bubba, 
Thought Criminal 
 
Post #3297