Thanks to our own agogobil, and another member of the DCI forum (Skip I believe!), help may be on the way if you having some problems with author's names being blocked, etc.
It certainly does appear that DCI is using the exact same software. Looks like we're getting it form different vendors though as we deal with a company in the UK. Here what Skip had to say:
"The basic problem is that there is a java script file called "if_menus[1].js" which isn't downloaded correctly with Norton running. This is then stored in the explorer cache with a size of 1K, in other words an empty file! The file size when coded is around 20K (the file is responsible for building links and menus). By looking at the file properties in the cache you can quickly verify this for yourself! Once the file is in the cache correctly then the Norton firewall features can be switched back on as normal. Here is the solution that worked for me:
1. Switch off privacy control, ad-blocking, antispam, parental control, intrusion detection.
2. Leave on: security, personal firewall, Norton antivirus to ensure some cover is provided.
3. Clear out temporary internet files.
4. (When back at the boards), the file should now be downloaded correctly and you should now see the author names. Re-activate the Norton features you switched off from earlier
One thing to bear in mind is this: this will work fine unless you ever empty out the cache files in which case you'll need to repeat the process! Hopefully this will work for you, it certainly worked for me!"
We'll try to address any additional bugs as quickly as possible. Thanks for your patience!
Matt