Subscription Terms
Various products across daddario.com are available for recurring/subscription orders.
If you are a subscriber and need to access your dedicated portal, click here.
Cancellation Policy:
When you purchase a subscription, you will automatically receive recurring deliveries. Your payment details will be stored, and you will be charged automatically prior to each such delivery. This will continue until you cancel the subscription. By purchasing a subscription, you agree to pay all such charges. To cancel your subscription and prevent future charges, log into your dedicated portal, select “Subscriptions,” then click "cancel" next to the item. Please note that cancellation affects future charges only. Returns and requests for refunds must be made within 30 days and are subject to D’Addario’s Refund Policy. Returning a shipment will not automatically cancel your subscription; to cancel a subscription, please log into your dedicated portal, select “Subscriptions,” then click "cancel" next to the item.
Subscribe & Save Tier Discounts*:
- Get 5% off with 1 active subscription
- Get 7.5% off with 2 active subscriptions
- Get 10% off with 3 or more active subscriptions
*Does not combine with custom strings 10+ set discount
Free Shipping Minimums**:
- $25 USD
- $30 CAD
- $40 AUD
- £20 GBP
- €30 EUR
**The free shipping minimum must be met with subscription products only. Adding one-time purchases to a subscription order will not count toward the minimum.
Please note: if you are a Players Circle member and also subscribe to a product(s), the lower threshold will apply. For example, if you are an All Access member and subscribe to a set of strings, you will only need to spend $20 USD, not $25 USD. If you are a VIP member and subscribe to a set of strings, you will only need to spend $25 USD, not $30 USD.